Do you have UNICARE Health, Dental, or Life Insurance in Texas?

October 28, 2009 – 4:45 pm

Breaking News!!–Are you a UNICARE Health Insurance customer in Texas?  UNICARE has decided to pull out of the state of Texas and will no longer write group or individual health, dental, or life insurance effective immediately.  UNICARE has a transition plan for the customers to a similar plan with Blue Cross Blue Shield of Texas.  Customers of UNICARE should start to receive letters from UNICARE in the very near future of this change.  What if you do not want the Blue Cross plan UNICARE is going to offer?  You can stay on your current UNICARE plan until June 2010 and then you have to choose another plan or go with Blue Cross.  We have posted the letter that was sent to us below from UNICARE and there are numbers you can call with questions but we know their phone are going to be flooded with calls and we recommend you call your broker or call us at Texas Health and Life at 1-800-371-2015 or 512-246-9955-you can also email us at justin@texashealthandlife.com or tamara@texashealthandlife.com to determine your best strategy moving forward!

UniCare has made a difficult strategic decision to exit commercial health insurance markets in Texas. Following a transition period, UniCare will no longer provide health benefits in Texas.

While UniCare continues to be financially secure, competitive pressures have made it increasingly difficult for us to maintain our high standards for excellent customer service and affordable, quality benefits that you expect from us.

UniCare is pleased to collaborate with Blue Cross and Blue Shield of Texas (BCBSTX), which will offer guaranteed replacement coverage to UniCare’s existing employer groups and individual policyholders. We believe that BCBSTX is best positioned to offer quality products, a high level of benefits and the superior customer service that our customers have come to expect. In addition, like UniCare, BCBSTX is a statewide plan that includes a comprehensive network of physicians and hospitals to choose from.

For UniCare customers who elect to transition their benefits to BCBSTX, UniCare will pay all claims for covered services rendered on or before December 31, 2009. BCBSTX will pay all claims for covered services from the time and date specified in their offer letter. There will be no break in coverage.

For UniCare customers who do not choose to transition their benefits to BCBSTX, UniCare will offer to renew their policy but only for a term ending on June 1, 2010. If the customers’ renewal date falls after June 1, 2010, UniCare will terminate coverage effective June 1, 2010 if permitted to do so by the terms of the policy, or otherwise continue to provide coverage up to the renewal date.

BCBSTX will be in contact with you soon to discuss an offer to transition your customers’ health benefits. In the meantime, if you have questions regarding UniCare’s decision, please use the below contact information:

  • For questions regarding Large Group, contact your UniCare Account Manager or BCBSTX Sales Representative
  • For questions regarding Small Group and Individual, contact your UniCare Agent Support team at 877-864-2468

If your customers also have dental, vision, group life or disability coverage through UniCare, the BCBSTX offer will also include that coverage.

Thanks for reading and be well!

To learn more about health insurance, visit http://www.texashealthandlife.com.

  1. One Response to “Do you have UNICARE Health, Dental, or Life Insurance in Texas?”

  2. I added your blog to bookmarks. And i’ll read your articles more often!

    By Brown on Nov 2, 2009

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